Privacy Policy

Ambientech.es – Grupo Cato 2009 SL
CIF: B54427950
Contact: info@ambientech.es

Last Updated: 10/12/2025

Ambientech.es respects your privacy and is committed to protecting your personal data in compliance with Regulation (EU) 2016/679 (GDPR), Spanish LOPDGDD (3/2018), and other applicable privacy laws.

1. Data Collection

We collect personal data when you:

Register an account
Place an order
Subscribe to newsletters or marketing communications
Contact customer service

Data collected includes:

Name and contact details (email, phone, shipping/billing address)
Payment information (processed securely by Stripe, PayPal, or WooPayments)
Order history, preferences, and browsing data

This data is collected under Article 6(1)(b) GDPR (necessary for contract performance) and Article 6(1)(a) GDPR (for marketing consent).

2. Purpose of Processing

We process your personal data for the following purposes:

Order fulfillment and invoicing
Customer service and support
Shipping and delivery management
Marketing communications (if consented)
Legal compliance, fraud prevention, and security purposes

3. Data Retention

Personal data is retained:

While your orders or subscriptions are active
Personal data linked to invoicing, accounting, and tax obligations will be kept for four (4) years, in compliance with Spanish tax law.

Customer account data or communication records not required by law may be deleted or anonymized upon request.

Customers may exercise their rights of access, rectification, deletion, limitation, portability, and opposition under Articles 15–22 GDPR.

4. Data Sharing

We may share personal data with:

Shipping providers (NACEX or equivalent)
Payment processors (Stripe, PayPal, WooPayments)
IT service providers (website hosting, security, analytics)

Data is never sold to third parties.

5. Security Measures

Ambientech.es implements appropriate technical and organizational measures to protect your personal data, including SSL encryption, access controls, secure payment gateways, and monitoring for unauthorized access.

6. Cookies

We use cookies as described in our Cookie Policy. Cookies help optimize website performance, personalize your experience, and measure usage.

7. Minors

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

8. Rights of Users

You may exercise your rights by contacting info@ambientech.es, including:

Access to your data
Rectification of inaccurate or incomplete data
Deletion of your data
Limitation of processing
Data portability
Opposition to data processing

You may also lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) if you believe your data rights have been violated.